Content Assets in Salesforce Commerce Cloud

content assets in salesforce

In Salesforce Commerce Cloud, content assets are digital files that are used to enhance the visual of your e-commerce website.

images, videos, and other types of media that can be used to create a more engaging and personalized shopping experience for customers.

Examples of content assets that can be used in Salesforce Commerce Cloud include

  • Images: product images, banner images, and other graphics that can be used to display products
  • Videos: product videos, how-to videos, and other types of videos that can be used to provide customers with additional information about products.
  • Audio: background music, sound effects, and other types of audio that can be used to create a more immersive shopping experience.

Content assets can be managed and organized using the Business Manager,

where you can upload, edit, and delete assets, and create folders to organize them.

Once you have your content assets, you can use them in different areas of your e-commerce website such as product pages, home pages, landing pages, and emails, among other areas.

Steps to add content assets:

In Salesforce Commerce Cloud, you can add and configure content assets using the Business Manager. To do this, follow these steps:

  1. Log in to Business Manager and navigate to the “Content” section.
  2. Click on the “Assets” tab.
  3. Click on the “New” button to create a new asset.
  4. Select the asset type (e.g. image, video, etc.) and upload the asset file.
  5. Enter the asset’s properties, such as its name and description.
  6. Save the asset.

Once the asset is created, you can use it in your content pages, emails, and other areas of your site.

You can also use the Business Manager to organize and manage your assets, such as by creating folders, setting permissions, and searching for assets.

Note: depending on your org setup, you may have different ways to access your assets and different steps to add or configure them.

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